Happy Birthday! Happy Rebirthday?

Was writing this post at the month of October, my birthday month, and kept it as draft for two months now, till a friend ask this question, what does 13-Dec-2011 means? 

Usually for birthday, birthday cake from love one; greetings from friends; replies of thank you to all the greetings; will mark the birthday ocassion.  Year after year, mode of greetings changed, birthday cake favour change, way of celebration change.

But day after birthday, wake up as usual, and go through the same life cycle over and over again.

This year I have different perspective of birthday, after the death of Steve Jobs.  I asked my friends, do you remember when is Steve Jobs' birthday?  None knew about it.  Do you care when is Steve Jobs' birthday?  None.  Do you know what iPhone and iPad are?  Yes, almost all do.

We don't care when is Steve Jobs's birthday.  But we care about the invention brought to us by Steve Jobs, we care about how Steve Jobs helped us in making our life better.

I believe Steve Jobs wasn't borned to be whom he was and routinely celebrated his birthday every year.  He went through his life stories of connecting the dot, love and loss, and death.  Which is short, i call this rebirth.

Birthday is a good date to be remembered, of which you were borned to this world.  Rebirthday should be the date to celebrate, for which you find your love of life, and live everyday with passion.

Back to the question of the meaning of 13-Dec-2011, the date is written this way too, 13-12-11....(-10-9-8-7-6-5-4-3-2-1)  Yes, 13-Dec-2011 is a countdown date.  And I will remember this date as the countdown date to rebirth.  Happy Rebirthday!

Business At The Speed of Thought

No, I had never read this book.  But can relate how the business world has changed today.  It's amazing customer service experiences.

Case 1
Went to TM Point to submit application to terminate one fixed line and to transfer one fixed line.  They got me waited one hour plus for that.  Accepted and not complaining about that caused know TM customer service expectation well.

At the second day morning, the TM contractor called me and come to transfer the fixed line, and at the same day, my other line was terminated too.  All happened in 24 hours, double thumbs up for a company that we did not put much hope on its customer service.

Case 2
Did not buy in to Astro idea to subscribe the value for money Super Pack, instead choose to cut down the number of packages, and to subscribe the new HD package.  Submit the change at Astro service center at 5pm, and when I reached home later, the new package is already in effect.  And I'm going to miss the Tour de France.

Now, I'm eagerly waiting for the Astro installer call to upgrade my unit to b.yond.  Hope they will have the same response time as their service centre.

Statistics

Pahang MB: I can get 3m to support PM on Facebook

July 14, 2011 (Malaysian Insider)

Interesting to see this sort of claim.  It's easy to verify the probability of doing so.

Just google and go to socialbakers website on Malaysia facebook users statistics.  There are 11 Million plus facebook users in Malaysia.  And look at the age distribution and analyze how the generation facebook think, you tell me, what's the probability of getting 3 million users support?

Home vs Jail

Read this old article where a prostitute choose to go to jail for the free food. (Read here)

Well, take the food discussion aside and just focus on the security perspective, home could be worse than jail ...

Home	Jail
Fix own iron grille for all doors and windows, and live behind the iron grille in fear.	Securely live behind the iron grille with peace of mind.
Need to lock, double lock, and triple lock your doors and windows.	Someone will lock the door for you, and make sure the window is properly secured.
Have home alarm and CCTV, and engage third party provider to help to centrally monitor the alarm.	Have centralized CCTV monitoring, door alarms and an operation centre to monitor the alarms, all part of the package.
Pay for private security services, to engage private security company to guard the neighbourhood.	Multi tier security is provided FOC.